5 Star RV Service, LLC is a mobile RV tech and inspection business based in Bristol, Tennessee. It comes to you, and it operates out of East TN within a "50-mile radius of Bristol Motor Speedway." It names no towns, so ask whether your campground or driveway falls inside that radius. A tech who comes to the rig saves a tow and a day at a shop when an AC or refrigerator fails at a campground.
It works on refrigerators, water heaters, Aqua Hot systems, electrical, programming, propane, AC units, heat pumps, water filter systems, awnings, batteries and solar, on motor homes, 5th wheels, travel trailers, toy haulers and horse trailers. It names Lippert and Aqua Hot as the brands it services. It does not work on black tanks, motor home engines, or body and chassis work. Slide-outs are not among the systems it names, so ask about yours before you book.
This business does not post a trip fee, hourly rate, job price or hours, and it does not say whether it offers emergency or after-hours service. Ask about the trip fee first when you call 866-578-2778, and ask about licensing and insurance too. For inspections, payment comes as "you will receive an email from Quickbooks with a link to pay," usually within 24 hours of your request.
Martie Roe runs the business with Beth Roe, and it is "locally owned and operated." Martie is a Certified NRVIA Inspector and a Registered tech with RVTAA, and he holds Lippert Technical Institute certification. Repairs are done by technicians who are "RVTAA Registered and Lippert Certified." His years at Bell Helicopter, over 12 years diagnosing and correcting landing gear, gave him "a head start on things that are crucial in the RV Service industry."
An NRVIA inspection matters before you buy a used rig because you get a written look at its condition before you pay. The business describes its report as a "detailed multi-page report just like you would receive for a home inspection." Its top tier covers "top of the line inspection, including fluid analysis on all components." The standard option is the basic one and leaves out fluid analysis and recall history. The business is now offering "FOREVER WARRANTY INSPECTIONS," so ask what that warranty covers and for how long.
Google rates it 5 stars from 40 reviews.
This is a good fit for an owner within 50 miles of Bristol Motor Speedway who wants a written inspection before buying a used motor home, fifth wheel or travel trailer, or a traveler stuck at a campground with a refrigerator, AC, propane or awning problem.